How do I delete an invoice or a payment?

There are two important things you should know before reading this article:

  • You can only delete an invoice when it's in draft stage.

  • Deleting is not the same as voiding. Voiding an invoice turns allocated payments into credit and doesn't erase the invoice, but rather archives it for audit and fraud prevention purposes. Click here to learn how to void an invoice.

How to delete a draft invoice in Bookem

Follow these steps:

  1. Go to Accounts > Invoices

    OR access via your Calendar:

    Click on the booking, then the client name and navigate to the Accounts tab

  2. Select and open the draft invoice you want to delete

  3. Delete the draft invoice, by scrolling to the bottom of the invoice and clicking Delete on the bottom left of the invoice.

How to delete a payment

Follow these steps:

  1. Go to Accounts > Payments

  2. Select the client account from which you'd like to delete a payment

  3. You can either delete the whole payment, or select allocated payments to delete by clicking the red bin icon next to the invoice the money was allocated to.

Note: You cannot un-void an invoice for auditing reasons. A new invoice will have to be recreated if required.

Learn more