How do I download client notes in Bookem?

Bookem lets you download client notes as a PDF straight from the Documents tab.

Here's how

  1. Go to Clients and select the profile or access it directly from their appointment on your Calendar

  2. Click on Documents and select the note you would like to download

  3. Click on the arrow in the top right of the screen and select Download

The notes will download to your computer as a .pdf file.

Additional tips for downloading patient notes

  • Make sure you have enough storage space on your computer to download the .pdf file

  • If you are using a public computer, make sure you log out of Bookem after you have downloaded the client notes

Important: Once you have downloaded the patient notes, the original remains secure, but you are responsible for the safe storage of files to comply with the POPI Act.

If you have any problems downloading client notes, you can contact Bookem customer support for assistance.

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