How to manage your subscription on Bookem

Bookem lets you manage your subscription yourself. Whether you'd like to upgrade or downgrade plans, you can do it yourself.

Just follow these steps

There are two ways to do this. We'll walk you through it.

Option 1

1. At the bottom of the left side menu, click the purple button

2. A window will pop-up where you can change your plan or cancel your subscription

3. If you decide to change your plan, one of the following scenarios will happen:

  • If you downgrade, you will be charged the fee for the downgraded plan on your next invoice.

  • If you upgrade, your next invoice will include a prorated charge for the remainder of the current month, in addition to the increased subscription fee for the forthcoming period.

Option 2

1. Go to Settings > Account

2. Navigate to the Settings tab in Account

3. Here, you can change your plan or cancel your subscription

4. If you decide to change your plan, one of the following scenarios will happen:

  • If you downgrade, you will be charged the fee for the downgraded plan on your next invoice.

  • If you upgrade, your next invoice will include a prorated charge for the remainder of the current month, in addition to the increased subscription fee for the forthcoming period.

What to do when your free trial is about to end

You would have seen a banner warning that your free 21 day trial period will be expiring. This banner also prompts you to choose a plan if you'd like to continue using Bookem.

What's the next step?

  • Click the link in the banner and follow the prompts to choose a plan

  • Click 'Subscribe to Bookem' if you wish to choose a plan

  • Select a plan that best suits your business's needs.

A note on payment arrangements

You can’t set up a debit order with your bank to pay your Bookem subscription. You need to set up a recurring/ repeat payment to Bookem on your banking app to avoid manually paying each month.

Learn more

Contact our help line to find out more.