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Security basics

Believe it or not, the biggest general security risk in using Bookem is you and your team. Here are a few things you need to do to protect your business data against unauthorised access, and ensure that client data doesn't get in the hands of people that aren’t supposed to have it.

Unique logins for each team member

Always invite each team member to Bookem with their own email address, and let them choose their own password. Booking, invoice and other changes are logged against the person who is logged in.

What could happen if you don't:

  • questionable changes could be made to invoices or bookings, for example, and when looking at the revision history you won’t know who was responsible for them.
  • if a person with a shared login leaves your business, they will be able to continue to access client data remotely

Don't share your password

Your password is only for you to know.

What could happen: Same as above

Your email address used to log in with should not be accessible to others

You should not give access to other team members to any email address that is used to log in with.

What could happen: someone that has access to your email that you log in with can request to reset your password without your consent and make changes that will be logged under your name. When you log in you'll have to change your own password and probably blame Bookem or yourself for a glitch, namely that your password doesn't work anymore and now you had to go and reset it...

Don't save passwords on devices that aren't yours

You should not log in to your account on someone else's device and allow your password to be saved. If you do use someone else's computer:

  • if prompted, don't save your password (especially if you're logging in with Google!)
  • log out when you're done working on that device

What could happen: when the person who's device you were using sees you're still logged in, they could snoop through or steal your client data, for example, or make changes to financial records.