How do I change my password in Bookem?

Each team member must have their own login credentials in Bookem.

This ensures data security, helps keep your practice POPI compliant, and allows Bookem to track activity by user - such as appointment confirmations, client messages, and client notes.

For security reasons, do not share your login credentials with anyone on your team.

Here's how to change your password

Follow these steps:

  • Click on the profile icon on the top right of the page (the circle with the person)

  • Click 'Your profile' and

  • Scroll down to 'Change password'

Can we retrieve your password?

We do not store your password for security reasons, so we cannot access it. If saved in your browser, retrieve it from your password manager.

Chrome users can follow these instructions: https://www.avast.com/c-view-saved-passwords-chrome

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