How to change your password in Bookem

Each team member must use their own login credentials in Bookem

This is important because it:

  • Protects your data and helps keep your practice POPI compliant

  • Allows Bookem to accurately track actions by user, such as who confirmed an appointment, sent a message or wrote a note

  • Helps identify any unauthorised access or suspicious activity

For your security, never share your login details with anyone else on your team.

Changing your password

You can change your password at any time by following these steps:

  • Click the profile icon in the top right corner of the screen (a small circle with a person inside it)

  • Select Your profile

  • Scroll down to Change password

  • Enter your new password

  • Save your changes

You’ll need to use the new password the next time you log in.

Can we retrieve your password?

No, for security reasons, Bookem does not store your password in a way that can be retrieved.

If you’ve forgotten your password, you can reset it using the Forgot password? link on the login page.

If your password was saved by your browser, you may be able to recover it from your browser’s password manager.

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