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How to find client duplicates

Bookem typically matches online bookings to existing client profiles. However, variations in details like email, cellphone number, or name may lead to the creation of a new profile. This could result in separate booking history, accounts, notes, and other data from the original account.

How to find duplicate clients

  • Go to Clients

  • Click the 'Find Duplicates' button on the top right. Select what identifiers you would like to use to find duplicate clients

  • Click 'Search'

  • A list of duplicate clients will appear. You can now view and navigate to specific clients who have duplicate profiles.

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