Bookem updates regularly and will prompt you to update or be reminded in 5 minutes. Before clicking 'update' to load the latest version finish any unsaved work first.
Occasionally, your browser may not fetch the latest version, necessitating a hard reset, especially with unstable internet or rare issues from 'bad service workers'.
Follow these steps to resolve it:
Go to your browser and enter https://app.bookem.com/force-update in your browser
If that doesn't work, follow the additional steps provided below
On Chrome: On your keyboard, simply click on Shift + Ctrl + r
If issues persist, see this article for how to clear cache & cookies
On Safari: Click the Safari button in the top left corner
Open Safari preferences and select the 'Privacy tab'
click 'Manage Website Data'
On Firefox: Follow the same steps as for chrome.
If you continue to have issues, please email help@bookem.com for assistance
Tap on 'Settings'
Scroll down to 'Safari'
Scroll down and click on 'Clear History and Website Data'
Click 'Confirm'
See Google's article on it, or:
Open the Chrome app
On the top right, tap 'More'
Tap 'History > Clear browsing data'
Select a time range to delete data for
Now, check the boxes for 'Cookies and site data' and 'Cached images and files'
Click 'Clear data'