Bookem currently supports packages, but not yet as elegantly as we plan to in the near future. You can, however, use our effective workaround method that will allow you to use packages successfully.
Before you start, add another line item type called 'Package' under Settings > Payments & Invoicing > Line items > Edit columns
To set up, book and invoice for the package, follow these steps:
1. Go to Settings > Payments & Invoicing > Line items and create line item for the package for the full price
2. Create zero value line items for all line items associated with this service
3. Now, create a line item group with the zero value line items for the package service
4. Next, go to Settings > Services and create a service for single package session
5. Now, once the client requested a package, go to client profile and create an invoice for the package with the package line item
6. Send the unpaid invoice to client for full package cost
7. Once the full invoice has been paid, you can start booking single sessions for your client
8. After each session, add the booking and the line item group for the service with zero values should be added to the invoice
9. This should be done on the same invoice until the full package has been used
Note: Make sure that the dates are correct for all line items so it corresponds with the date of each session
It is imperative to communicate to the client that they can only submit their paid invoice with all line items once the full package has been used, to ensure medical aid reimburses the full amount
Do not create a service for the package, rather only the single sessions that will be booked by the client
We suggest that you book packages manually, and do not let clients book them via your online booking page, to avoid extra work admin around payments and invoicing.