Here are the basics you need to book an appointment in your Bookem Calendar.
Follow these steps:
Start by opening your Bookem Calendar
Click on the relevant day and time and fill in the client's details
- All you need to supply is first name, surname, cellphone/ email address
- If the client has previously booked, their details will populate in the dropdown. Just search by first name or last name.
If you have multiple locations, select 'Search all locations' to find clients from other locations
Go to your Calendar
Simply click and drag the booking to the new slot or change the details from within the booking modal
Remember to click 'Save'
Bookem assumes that a client arrived for their appointment and automatically marks it as "completed", unless you mark it otherwise.
You can mark bookings as "no-show" or cancel them
Go to your Calendar and open the booking
Click 'Cancel' or 'No show' to mark the booking accordingly
You may wonder what happened to an appointment - who made the booking, when was it changed or even cancelled?
Go to your Calendar
Open the booking
Scroll down and open the 'Booking history'