Reduce the admin, amplify the care
Audiologists balance a full schedule of diagnostic tests, fittings, follow-ups, and adjustments. But keeping track of bookings, notes, and billing can easily drown out your focus. Bookem helps you tune down the admin noise by bringing scheduling, documentation, and accounts into one secure, South African-built platform designed for health professionals.
Keep your clinic in tune
Audiologists manage a wide range of services - from diagnostic hearing tests and tympanometry to wax removal, noise protection consultations, and hearing aid fittings. Bookem makes this complexity simple to manage. Clients can book online, and you can apply custom rules for new patients, complex fittings, or high-value services that require manual confirmation. Recurring therapy or hearing aid follow-ups are easy to set up, while automated two-way SMS reminders and calendar sync reduce no-shows and keep your schedule running smoothly across locations or practitioners.
Intake that starts the conversation
Getting the right information upfront ensures every session is productive. With Bookem, intake and consent forms are sent automatically via SMS or email, tailored to the service type - whether it's paediatric screening, tinnitus management, or adult diagnostic testing. Patients can upload referral letters, past audiograms, insurance paperwork, or ID copies before their visit. All documents link directly to the client profile, so you start each appointment with a complete history at your fingertips.
Notes that amplify care
Clinical documentation is streamlined with audiology-specific templates for audiograms, screening reports, sick notes, case summaries, insurance letters, and ENT referral requests. Dictate directly into notes or use AI Assist to transcribe recordings into structured reports instantly. Add sound recordings or video clips to client files, supporting progress tracking and playback during fittings or therapy. Warranties, repair histories, and device details are securely stored with each profile. All records are POPIA-compliant with audit trails, and can be shared securely with patients, referring doctors, or insurers.

Billing that hits the right note
Bookem makes billing fast, accurate, and medical aid-compliant. Generate invoices in seconds, group multiple services into a single invoice (e.g. full diagnostic + wax removal + ear plugs), and email claims directly. Accept secure online payments or in-person transactions via Yoco, with payments auto-reconciled to the correct invoices. Safeguards prevent missed or duplicate charges, while consolidated invoicing makes bulk billing for families or recurring sessions effortless.
Hear the bigger picture
Bookem's built-in analytics give you a clear picture of both the clinical and business sides of your practice. Track appointment demand by service type (diagnostics, fittings, follow-ups), busiest times, and patient flow trends. Monitor income per practitioner, location, or service, and follow up with overdue accounts at a glance. You can also track consumables like domes, ear tips, or batteries against billed services, ensuring your practice is efficient and sustainable.
Growing your practice, clearly
Bookem helps you grow without adding extra admin. Clients can book directly from your website or social media, embedding seamlessly without clunky third-party tools. Campaign tracking links marketing and referral sources to actual bookings, so you know which ads or partnerships deliver the best results. Multi-location and team-based reporting ensures you can scale your services across practices or practitioners while maintaining oversight.
Why audiologists choose Bookem
Whether you're running a solo practice or coordinating across multiple locations, Bookem reduces admin and improves patient care. With audiology-specific templates, digital intake, AI-powered transcription, and integrated payments, you can spend less time on paperwork and more time helping your patients hear better.
"I love using Bookem, it is a very affordable solution for my growing audiology practice. I also enjoy having user control, it’s also very easy to use for me and my clients. My clients love that they don’t need to call us to change appointment slots. "