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Set up the types of services your business offers

Services are the appointments your clients can book with you. They are essential to your business and the first step in the booking process. You can also create services that are not available for clients to book but can be scheduled internally by team members in your Bookem Calendar.

A complete guide to setting up your services

To create a new service:

1. Navigate to Services

  • Go to Settings > Services.

2. Create a New Service

  • Click the + New Service button in the top-right corner.

3. Name and describe your service

  • Add a name and description for the service.

  • Assign a colour to the service for easy identification in your calendar.

4. Set up a booking form (Optional)

  • If needed, create a custom booking form.

  • The default form usually collects all relevant booking details.

5. Choose the Service location

  • Specify where the service will be provided:

    • At your business location

    • Off-site (e.g., at the client’s location)

    • Via video call

6. Enable Online Bookings (If Applicable)

  • Toggle Online bookings to "On" if this service should be available for clients to book online.

7. Choose Booking Confirmation Method

  • Decide how online bookings for this service will be confirmed:

    • Automatically confirm bookings

    • Confirm bookings after payment

    • Manually review and confirm bookings

8. Add a service image (Optional)

  • Upload an image to visually represent the service, if required.

9. Assign Team Members or Resources

  • Select a team member, group, or resource from the dropdown menu.

  • If multiple team members are assigned, specify whether the booking requires Team Member 1 OR Team Member 2 (not both unless needed simultaneously).

10. Set the service duration

11. Set the service price

12. Add Buffers (If Needed)

Learn more